DTMF Logging

[jbeckus]

Is there any reports that logg what DTMF a caller has pressed?
Basically we had a caller that could not get trough turned out they were pressing * after each prompt. Is that any logs that would have shown this for trouble shooting next time.

 

[AWS2P]

* was pressed in IVR , Q?

see here if same case
https://www.3cx.com/community/threads/call-terminated-by-call-queue.67755/post-294244

 

[jbeckus]

Yea the inbound caller pressed it and then was complaining the phones were not working. (phones where fine issue was the user) Just looking for logs to short cut me trying to get the user to explain exactly what they did. In the Allworx system we switched from there was a call details report that showed everything they pressed and where the call was sent and for how long.