DTMF Whilst Ringing

[james_tech]

Hi there,

I have connected a Paxton Gate System, where you can call the extension and press 1 whilst it is ringing to open the barrier to let cars through; however within the PWA/Web Client the option to show the keypad is greyed out until a call is answered... the Paxton device cannot auto answer.

 

[Alejandro_3CX]

Hi there,

I have connected a Paxton Gate System, where you can call the extension and press 1 whilst it is ringing to open the barrier to let cars through; however within the PWA/Web Client the option to show the keypad is greyed out until a call is answered... the Paxton device cannot auto answer.

I'm afraid this is the default behaviour and It can not be modified.

DTMF will be sent once the call is answered.