Eco issue on Samsung Note 10

[KjetilSorby]

H!

We are experiencing echo problems using the 3CX app on Samsung Note 10.
This applies to both 4G mobile data and Wifi.

It is the recipient who experiences echoes from the user of the 3CX app on Note 10

Settings: Echo cancellation on

Attempted to adjust the microphone amplifier.

Codec: G.722 and PCMA

The latest version of 3CX (16.0.676) is installed in Amazon Lightsail.

3Cx Android version is 16.2.0.57 (other versions tried with same result)

Does anyone have any other good suggestions?

 

[3C Technology]

Hi can you try toggling the Car/Bluetooth support(telecom API) setting under advanced settings.

Cheers