Email for phone calls outside office hours

[DDave]

Hello,
It is important for our company to recieve emails when people call outside office hours, in order to call them back as soon as possible. I've tried to search for possible solutions but i found none, how would i go about implementing this?

 

[Saqqara]

Main incoming line ?

Create a dummy extension, record a voicemail message and change email options to 'Send vmail as attachment' or 'Send as attachment and delete from mbox'.

Make sure you enter a valid email address for the dummy extension

Change the 'Destination for calls outside office hours' to this dummy extension.

Set your office hours - Settings - Timezone & Office Hours Settings

 

[YiannisH_3CX]

The option @Saqqara mentioned is available under all extensions. There is also an option to receive an email notification for missed calls which is located under extension settings / Options. So its all up to your configuration and how you want to set this up.