End of call delay?

[tremmert]

Hello,
We are needing to implement some soft of 60 second delay so once our agents complete a phone call, the next call is not immediately delivered. Is this possible with 3CX?

 

[Charles_3CX]

Hi, there a feature for this with under the queue setting called wait time. You can set the wait time for as long as you require so that when agents end their calls, they will not be polled again until the wait time elapses.

 

[tremmert]

This is perfect. Thank you!

 

[Charles_3CX]

Your welcome, glad to help