Solved error 12294

[jbrown93]

Very new to this. Sure it's something with my outbound rules. See attached. Thank you.

 

[leejor]

According to the SIP.US site, the outbound number format looks to be correct.

Usually a "not found" suggests that the number format is incorrect, but it may also mean an issue with the caller ID you are sending

Does the trunk actually show as registered?

Assuming this is a new service, and this is the first time you've used it, there may be "something" that has not been enabled at your providers end. I would contact them to see if they are able to help you troubleshoot, before spending any more time chasing your tail.

 

[VoIPTools]

Perhaps SIP.US cannot find a phone number matching 17084496490. The phone number doesn't exist. Can you call this phone number from your mobile phone? If so, then your next phone call should be to SIP.US.

 

[jbrown93]

Thank you. I am on a demo account with sip.us and they disabled outbound calling. It is not enabled and works great. thanks again.

 

[TheodorosG_3CX]

Good to know you resolved the issue, but also keep in mind that this is an error that is generated from the provider side and has to be checked from them first.