Existing Webinar screenshare only lasting 30-50s

[GI-YD]

Hi folks.

I have created a scheduled future-event webinar that is supposed to last the max 1440 minutes (even though it ends after 960 minutes) so that I can use it repeately instead of creating new ones all the time.

Until this morning - 12/31/2020 - it was working fine.
When I rejoined the Webinar and shared my application, it started fine but only lasted 30-50 seconds.
I was then prompted to join again.
Some users were simply going through a login loop.

3CX is up to date, browsers are up to date.
Solution was to recreate a new webinar.

Just FYI.

 

[sst_ekell]

We are experiencing the same issue.

Our team has a standing web meeting that we join every day to simulate an office settings.

Everything was working until last week. All of a sudden we all get kicked from the meeting after 30-60 seconds.

We are all joining from different networks (home offices) and nothing on our end has changed.

The fix for us was to cancel that existing meeting and just create a new one.

 

[StefanW]

there was no maintenance on our infrastructure which would cause a scheduled logout of all users from certain servers.

You can see the event track here: https://status.3cx.net/

Does the situation remains the same that every 60s you get kicked from the meeting?

 

[François Lepage]

Same here.

Some employees reporting being disconnected very soon after the meeting had started.

Observed on Virginia 42.

 

[NickD_3CX]

Same here.

Some employees reporting being disconnected very soon after the meeting had started.

Observed on Virginia 42.

You wrote the same here: https://www.3cx.com/community/threads/quickmeeting-lasts-under-60-seconds.78802/
I believe the issue is the same, so I will lock this as a duplicate.