Extensions missing self-identification message

[bossybosse]

Does anyone know an easy way to determine which extensions are missing their self-identification message? Any help would be appreciated.

 

[NicholasP_3CX]

In the voicemail tab of a users configuration you can see if they have a self id prompt created

 

[bossybosse]

Thank you! That will help, but I have hundreds of extensions. Is there no programmatic way to do this? I don't want to spend an hour going extension to extension....

 

[NicholasP_3CX]

Unfortunately no. But there is an easier way.

If you have access to the machine, just use the fil explorer to go into the individual voicemail box folders to get the listing of prompt files

 

[VoIPTools]

We have a tool 3CX Auto Self-ID that monitors for missing IDs and automatically creates one for the user from their first and last name in 3CX and using text-to-speech. I'm amazed at how perfectly AI pronounces peoples names, even obscure names. For large organization with a lot of staff turnover, this is a godsend.