We are facing this issue where the Fanvil Phones would turn on DST Automatically whenever we reprovision the phone.
Time on Debian is set to +5 Indian/Maldives
Time on 3CX is set to +5 Pakistan (Islamabad) (Because there's no Maldives Time zone shown in 3CX)
Time on Phone Provisioning is Set to +5 Islamabad, Tashkent
Initially when we setup the phone the DST is turned on, we have to login to the phone and turn off DST. Then for if any reason phone is reprovisioned the DST is again turned on.
No custom templates used. v18 of 3CX
Fanvil Models X3U, X210, X7C
Yes @3CX is there no official fix for this issue?
We have the same exact issue in ALL of our client resorts. Over 200+ Fanvil phones.
Number 1:
We either have to create a custom template with DST disabled, in which case after provisioned the phone will appear in red color cos obviously we know custom template is not 3CX supported.
This is not feasible for our client and nor for us since logically an issue like DST being enabled by default in template is the reason we have to create a custom template with it turned off.
Why can’t 3CX just provide a DST toggle option in the “Phone Provosioning” tab?
Then we wouldn’t have to use a custom template or deal with the DST nuisance.
Number 2:
As mentioned in the start our client has over 200+ phones. Since a custom template would show up as red and not supported by 3CX, we had no choice but to log into each phone individually and then manually turn off the DST under time settings of each Fanvil phone model. This is not just related to few models as mentioned by original poster. This affects even Yealink and Fanvil likewise.
Therefore in my strong view the ideal solution would be for 3CX to keep an option where DST can be toggled from the WebUI in “Phone Provisioning” tab or even a under 3CX > Settings > Timezone. This way the client do not have to deal with Number 1 and Number 2 “damned“ solutions.
Note to any or anyone who is eager to ask have you tried this or that. We have tried EVERY possible way. But no! This really needs an official 3CX FIX as MALDIVES do not have DST (Daylight Saving) in our country / region.
