- Joined
- Dec 18, 2022
- Messages
- 32
- Reaction score
- 15
Hello,
I have set up a 3CX Multi-Tenant server to manage my customers' telephony services.
Some of the SIP trunks are hosted by OVH, and on a regular basis, certain lines stop working and do not reconnect automatically. I currently have approximately 42 lines affected by this issue.
I then receive email notifications containing the following message:
I have also opened a support ticket with OVH to investigate the root cause of the problem.
My request:
Is there a button or feature that would allow me to refresh all SIP trunks simultaneously, rather than having to refresh each one individually?
Thank you in advance for your feedback.

Kind regards,
Alain.
I have set up a 3CX Multi-Tenant server to manage my customers' telephony services.
Some of the SIP trunks are hosted by OVH, and on a regular basis, certain lines stop working and do not reconnect automatically. I currently have approximately 42 lines affected by this issue.
I then receive email notifications containing the following message:
After this incident occurs, I have to manually refresh each line, one by one, in order to restore service.The call or registration to xxxxx has failed.
sip:[email protected]:5060 replied: 403 Forbidden; from IP address 91.121.129.134:5060.
I have also opened a support ticket with OVH to investigate the root cause of the problem.
My request:
Is there a button or feature that would allow me to refresh all SIP trunks simultaneously, rather than having to refresh each one individually?
Thank you in advance for your feedback.

Kind regards,
Alain.
Upvote
0