Feature request - Custom time setting for Override office hours

[Simnet]

Hi, regarding the override office hours, it appears that only predefined time intervals can be selected. Currently, the available options in 3CX are 15 minutes, 30 minutes, 1 hour, 2 hours, and 12 hours and etc. However, we often receive requests for custom durations, such as 3, 4, or 5 hours which are not currently supported.

It would be greatly appreciated if a feature could be added to allow custom time ranges, similar to what’s available in FortiVoice PBX and other systems.

Thank you.

 

[NikolasA_3CX]

Hi @Simnet

As a workaround, go to Integrations >> Call Scripts >> click Add from store >> add the scripts to put departments in or out of office, and configure a dial code for it.

Then you can edit the code to specify how long the PBX will be set to out of office.

Also, each script has a link with an explanation on how it works and how to use it.