Feature Request for 3CX App - Hotkey for Answer call / Hang Up call

Peti

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Joined
Jan 20, 2026
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Hello,

We would like to have a hotkey to pick up and end a call using the same hotkey. Now it´s only possible to configure them separately.

Why we would need this feature: We have headsets, that are not 100% compatible with 3CX. They have only media buttons, that can´t pick up or end calls. I´ve created scripts, that convert the button functions of the headset into shortcuts, then set the shortcuts for pick up and end call. It would be much better, if we could pick up and end with the same button press.
 
This isnt how you submit feature requests, youll need to find a partner and ask if they'd submit it on your behalf and even then, i dont think this will get any traction when you can either get supported headsets or use the 3CX app to pickup/hangup the call.
 
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