Solved Firewall test fails

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mickeyr61

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Hi, I installed the 3CX on premises. Running the firewall test, gives me two errors. I have searching the Internet for a solution, but until now no results. Don't know anymore what I should do. This is my firewall rule:

1730125058659.png

These are the errors:

  • resolving 'stun-eu.3cx.com'... done
  • resolving 'stun2.3cx.com'... done
  • resolving 'stun3.3cx.com'... done
  • resolving 'sip-alg-detector.3cx.com'... done
  • testing 3CX PhoneSystem 01 SIP Server... failed (How to resolve?)
    • stopping service... done
    • detecting SIP ALG... not detected
    • testing port 5060... Mapping does not match 5060. Mapping is 60057. (How to resolve?)
    • starting service... done
I am using Version 20.0 Update 3 (Build 806 Release), Modem is a Zyxel EX5601-T1. The image I am using is the standard image with no modifications running on Debian. I only run the admin console locally, so no port 80 en 443 opened.
 

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The problem is solved! The problem was thFQDN was pointing to the old IP address. Changed it to the new IP address and everything works as designed.
 
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