Forward G Voice to sip numbrs

[darius turcan]

Hello !


I forward all my calls from my google voice to my anveo sip number, but 3cx is not auto answer to my IVR

 

[Saqqara]

if you call your anveo sip number does it work , IVR answers the call ?

if you ring your google voice, can you see any activity in the activity logs within 3CX management console of any incoming call ?

 

[darius turcan]

If i call direct anveo nuber all si good IVR answers the call.
I have activity logs

 

[darius turcan]

06/28/2018 3:26:44 AM - [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 23.239.69.165:49726 tid=Pjd06c902d-380b-48a2-b249-bf8b03784452 Call-ID=71f27682-23c9-4044-b95b-00fd35110be6: INVITE sip:[email protected]:5060 SIP/2.0 Via: SIP/2.0/UDP 23.239.69.165:49726;rport=49726;branch=z9hG4bKPjd06c902d-380b-48a2-b249-bf8b03784452 Max-Forwards: 70 Contact: <sip:[email protected]:49726;ob> To: sip:[email protected] From: sip:[email protected];tag=4847d8da-7043-4692-81bc-cc353d7670a6 Call-ID: 71f27682-23c9-4044-b95b-00fd35110be6 CSeq: 31974 INVITE Session-Expires: 1800 Min-SE: 90 Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS Content-Type: application/sdp Proxy-Authorization: Digest username="9800",realm="3CXPhoneSystem",nonce="414d535c114548e438:0359f546003de2c4fefa3e3b2a5df817",uri="sip:[email protected]:5060",response="9e6013eea7f6571670a147369672ebfa",algorithm=MD5 Supported: replaces, 100rel, timer, norefersub User-Agent: Cisco/SPA504G-7.4.9c Content-Length: 862 v=0 o=- 3739170354 3739170354 IN IP4 23.239.69.165 s=pjmedia b=AS:151 t=0 0 a=X-nat:0 m=audio 4152 RTP/AVP 98 97 99 104 3 0 8 9 96 c=IN IP4 23.239.69.165 b=TIAS:64000 a=rtcp:4153 IN IP4 23.239.69.165 a=sendrecv a=rtpmap:98 speex/16000 a=rtpmap:97 speex/8000 a=rtpmap:99 speex/32000 a=rtpmap:104 iLBC/8000 a=fmtp:104 mode=30 a=rtpmap:3 GSM/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:9 G722/8000 a=rtpmap:96 telephone-event/8000 a=fmtp:96 0-16 m=audio 4154 RTP/AVP 98 97 99 104 3 0 8 9 96 c=IN IP4 23.239.69.165 b=TIAS:64000 a=rtcp:4155 IN IP4 23.239.69.165 a=sendrecv a=rtpmap:98 speex/16000 a=rtpmap:97 speex/8000 a=rtpmap:99 speex/32000 a=rtpmap:104 iLBC/8000 a=fmtp:104 mode=30 a=rtpmap:3 GSM/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:9 G722/8000 a=rtpmap:96 telephone-event/8000 a=fmtp:96 0-16 ; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

 

[leejor]

If your Google Voice number is set to ring another number (your Anveo number), and the calls are not coming through from GV, but are when your providers number is called... then it is either a Google voice issue, in not passing the call properly, or 3CX is rejecting the call (caller ID, DID?).
When posting Activity Logs, please don't string them in one looooong line. It makes then very annoying to try to read.

Have you tried simply routing all incoming calls, on that trunk, to one extension, as a test (simplify things)

 

[YiannisH_3CX]

Hello @darius turcan

Is the call reaching the PBX? What if you point the call to an extension? Is that ringing?

 

[darius turcan]

Yes i try simply routing all incoming calls . possible my PBX try to answers to fast ?

 

[darius turcan]

Hello @darius turcan

Is the call reaching the PBX? What if you point the call to an extension? Is that ringing?

Yes . the call reaching the PBX . i try to 800 but same no auto answers .

 

[YiannisH_3CX]

Yes . the call reaching the PBX . i try to 800 but same no auto answers .

Try a normal extension directly and see if you can answer the call.