- Joined
- Jul 3, 2019
- Messages
- 13
- Reaction score
- 4
Hi 3CX Community,
We have ran into some tracking limitations with the 3CX WordPress/live chat plugin where we do not have the ability to pull granular reporting through Google Analytics.
Our request is to inter-opt or allow Google Analytics to see the communication through the 3CX WP Plugin for chat and call details.
Understanding this a fairly new feature to 3CX we look forward to displaying the functionality to our partners and the amazing use cases companies can take advantage of with a live chat built directly into 3CX.
Thanks for listening!
Be sure to give this a thumbs up and we can hopefully see this feature soon in future updates.
We have ran into some tracking limitations with the 3CX WordPress/live chat plugin where we do not have the ability to pull granular reporting through Google Analytics.
Our request is to inter-opt or allow Google Analytics to see the communication through the 3CX WP Plugin for chat and call details.
Understanding this a fairly new feature to 3CX we look forward to displaying the functionality to our partners and the amazing use cases companies can take advantage of with a live chat built directly into 3CX.
Thanks for listening!
Be sure to give this a thumbs up and we can hopefully see this feature soon in future updates.
Upvote
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