Solved Google cloud changed IP of 3cx instance, unable to access web platform

[iCharge]

dinstarswitch.3cx.co.uk

google changed my ip and my pbx no longer resolves? any help would be really appreciated

 

[Evolute IT]

dinstarswitch.3cx.co.uk

google changed my ip and my pbx no longer resolves? any help would be really appreciated

Wait 6h for DNS to update. Then, get a static IP.

Note: Enterprise editions DNS update in 5min.

 

[iCharge]

Thank you, it has been 2 days now. I cannot log into my pbx console to update with new ip? new ip does not resolve to login page

 

[CentrexJ]

If you can’t do https://newip:5001 or https://newip or whatever your management port is then perhaps there is a service failure. Restart the vm.

 

[leejor]

google changed my ip and my pbx no longer resolves

Were you paying for a static IP, or just assumed you had one? If it's the former, then you should be all over Google to get the old one back, or at least a refund for your troubles. If the latter, then, once you get in, set to a dynamic IP.

 

[iCharge]

Thank you for your help, fixed.

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