Solved Grandstream FXS HT802 Codec config

[KeithA]

Hi All,
I'm trying to set the codec order on this device, but cant find the options for it in v20?

on v18 its under advanced > FXS/DECT > device details there is a codec priority section allowing the order and additional codecs.

Anyone know where I can set this as the fxs is defaulting to PCMU and it needs to be PCMA

Looking at the v20 template GrandstreamHT802.fxs.xml

...
    <!-- # Preferred Vocoder -->
    <!-- # 0 - PCMU, 8 - PCMA, 4 - G.723, 18 - G.729, 2 - G.726-32, 97 - iLBC, 123 - OPUS， 9 - G722 -->
    <!-- # Choice 1.  -->
    <!-- # Number: 0, 2, 4, 8, 9， 18, 97, 123 -->
    <!-- # Mandatory -->
    <P757>%%codec1%%</P757>

    <!-- # Choice 2.  -->
    <!-- # Number: 0, 2, 4, 8, 9， 18, 97, 123 -->
    <!-- # Mandatory -->
    <P758>%%codec2%%</P758>

    <!-- # Choice 3.  -->
    <!-- # Number: 0, 2, 4, 8, 9， 18, 97, 123 -->
    <!-- # Mandatory -->
    <P759>%%codec3%%</P759>
...

there appear to be configurable parameters codec1 - 3 which default to 0, 8 and 18 respectively, just nowhere to set them

this is on a 3cx hosted system 4sc pro so no custom templates, all firmware uptodate.

Any ideas?

Regards
Keith

 

[OlegR_3CX]

Hi there.
In actual interface, you don't have any option to change the order as you do for the phones.
Only the template itself that these settings.
In the latest V20 Beta 2, if you are self-hosted/on-premise (not available for 3CX hosted), you are able to create custom template by copying from the settings > Advanced > Templates, and then use this template from the dropdown of main Voice & Chat settings.

 

[KeithA]

Hi Oleg,
It's a new 3cx hosted system which was only paid for on 1st of this month, so unless I can get a refund on the remaining hosted bit so I can switch to self hosted.
I think I'm somewhat stuck.
Regards
Keith

 

[OlegR_3CX]

Keith, hi.
Maybe you can get in touch with our CSR team in the live chat, and they could advise you on the steps of your request.

Thank you

 

[KeithA]

Hi Oleg,
I think I was on the phone to them while you were typing
They have given a couple of suggestions for a solution, just need to try them out.

Regards
Keith

 

[OlegR_3CX]

Hi Keith.
Perfect news. I will close this thread now.