Grandstream WP820 shows offline

[myTell_Global]

We created the custom profile to provision the Grandstream WP820, everything works fine, but the phone shows offline so I did not find what is the problem.

 

[Alejandro_3CX]

Hi, since this is an unsupported device, I suggest you to enter in contact with Grandstream for further assistance with this device.

Have a good day!