The ‘problem’ we’re experiencing a lot; having installed a PBX let’s say a year or so ago, IT changes a lot of things at the customers site…
Then all of a sudden, things aren’t working as expected. The first deployment of the PBX is documented; after that the changes aren’t always documented.
Creating a dynamic CallFlow from within an operational PBX would help a lot in ‘fixing’ the trouble the customer created for themselves.
A graphical view, like shown in the 3CX CallFlowDesigner would be perfect; direct export from an operational PBX
It even will lower the impact on most support staffs how service 3CX PBX's
Then all of a sudden, things aren’t working as expected. The first deployment of the PBX is documented; after that the changes aren’t always documented.
Creating a dynamic CallFlow from within an operational PBX would help a lot in ‘fixing’ the trouble the customer created for themselves.
A graphical view, like shown in the 3CX CallFlowDesigner would be perfect; direct export from an operational PBX
It even will lower the impact on most support staffs how service 3CX PBX's
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