Solved Hi im new to 3CX

[dgsecur]

Hi im new to 3CX can anyone tell me why when i try to login to 3CX Management Console on the first try it say too many attempts try later.
When all my info is correct

 

[Charles_3CX]

This would indicate that console restrictions have been set on the system under the management console > security settings console restrictions section. If set to allow only certain IP addresses or address ranges, then any access to the management console from addresses that are not included would be rejected in this way. Do you have any access to the management console form anywhere to be able to check this?

 

[dgsecur]

This would indicate that console restrictions have been set on the system under the management console > security settings console restrictions section. If set to allow only certain IP addresses or address ranges, then any access to the management console from addresses that are not included would be rejected in this way. Do you have any access to the management console form anywhere to be able to check this?

Good day. Thank you for taking the time to answer my post. I was finally able to log in by waiting long enough for the system to allow me to. I did verify your suggestion in Console Restrictions and it is set to Allow access from everywhere. So I still don't know what is causing this issue, I'm hoping that this issue won't repeat itself.

 

[Charles_3CX]

Then it sounds as though access to the management console was tried and credentials entered incorrectly 3 times which will locked you out from any further attempts. This is a built in security feature.

 

[dgsecur]

Then it sounds as though access to the management console was tried and credentials entered incorrectly 3 times which will locked you out from any further attempts. This is a built in security feature.

I understand what you're saying, but my ID and PW are saved in google and on the first try it refused my access. It seems like it's not doing this anymore. I changed the ID and PW from the preconfigured one that was sent by email. I really can't explain what happened, let's hope it does not reoccur. Thank you for your help

 

[dgsecur]

Then it sounds as though access to the management console was tried and credentials entered incorrectly 3 times which will locked you out from any further attempts. This is a built in security feature.

Thank you for your help, I found the issue, it seems that I need to turn off my VPN before logging in to Console.

 

[VasilisV_3CX]

Glad to hear you've resolved the issue with @Charles_3CX's assistance! Feel free to open a new thread if you require any further information or assistance.