lextar Joined Aug 25, 2011 Messages 6 Reaction score 0 Aug 6, 2018 #1 Hi all, is there a way to redirect the users to a voicemail after the global holiday message is played? I need to let the people leave a voicemail during the holidays period. Thanks
Hi all, is there a way to redirect the users to a voicemail after the global holiday message is played? I need to let the people leave a voicemail during the holidays period. Thanks
CentrexJ Titanium Partner Advanced Certified Joined May 5, 2009 Messages 1,240 Reaction score 690 Aug 7, 2018 #2 Yes go to digital receptionist HOL and set the timeout value to 2 seconds and the destination to the voicemail box you want. Reactions: Connexium and lextar
Yes go to digital receptionist HOL and set the timeout value to 2 seconds and the destination to the voicemail box you want.
YiannisH_3CX Support Team Staff member 3CX Support Joined May 10, 2016 Messages 11,798 Reaction score 1,779 Aug 7, 2018 #3 Hello @lextar In addition to what @CentrexJ suggested make sure that under your trunk settings you have enabled the option "Play holiday prompt when it's a global holiday" Reactions: lextar
Hello @lextar In addition to what @CentrexJ suggested make sure that under your trunk settings you have enabled the option "Play holiday prompt when it's a global holiday"
Schrodz Joined Apr 21, 2017 Messages 97 Reaction score 14 Aug 7, 2018 #4 Either do what suggested or create a CFD Dan Reactions: craigreilly and lextar
YiannisH_3CX Support Team Staff member 3CX Support Joined May 10, 2016 Messages 11,798 Reaction score 1,779 Aug 22, 2018 #6 Glad to see the issue has been resolved