Hotel services without PMS

[mixig]

Hi,

just to check here, is it still possible to make sum of call cost via webclient (on check out)? Customer doesnt have PMS and want to have posibility to charge calls.

 

[VasilisV_3CX]

Hi @mixig,

You can set the rates and create your own billing rates from the Reports >> Call Cost button. There you can set the rate per minute for all numbers dialled out and you can create your own and match other numbers such as local city state codes etc.

You can then run a Call Report, select which extension to run the report for, and filter for external calls only as the "To" field, this will isolate all calls that incur cost. The report will show a total and cost per call.

 

[mixig]

Hi @mixig,

You can set the rates and create your own billing rates from the Reports >> Call Cost button. There you can set the rate per minute for all numbers dialled out and you can create your own and match other numbers such as local city state codes etc.

You can then run a Call Report, select which extension to run the report for, and filter for external calls only as the "To" field, this will isolate all calls that incur cost. The report will show a total and cost per call.

Thanks for detailed answer, but end user cant see in webclient on guest check out total charge of the cals? Only through reports?

 

[VasilisV_3CX]

Hi @mixig,

Without some PMS integration, no. The webclient is built to facilitate calls, chats and video conferences. It will have to be done via reports if the client does not want to integrate anything that manages their guests into 3CX.