Hotline Dialplan

[techmikeny]

Hi,

I want to have phones available for visitors to call a ring group when they arrive outside of our office/warehouse.
(S0<:803@[server IP]:5060>)
The above will dial the 803 extension when the hand set is picked up.

We will lock down the network ports to only allow the specific ports and access to the server IP address.

I have the dial plan that I want to use, but it seems every night, the phones are automatically re-provisioned and the dial plan goes back to the default. I've tried to edit each provisioning file manually, but they get reset when the phones are re-provisioned.

Is there a way to either remove these extensions from the automatic re-provision or set them up so that they save the dial plan?

The phones are Cisco SPA502G.

Thank you,
Mike

 

[VoIPTools]

I see a number of options:

1. Manually provision the phone so that changes are not overridden.

2. Create a custom template with the necessary setting, and apply this template to the extension. However, be aware that this will put a red warning on the 3CX Management Console dashboard because you are using a custom template.

3. Use single button door phone (see Fanvil for example)

4. Use something like a Snom PA1 which can support an external button / microphone / speaker.

 

[leejor]

Since it sounds as if there are not a lot of phones that you will have this configuration. After you have modified the dialplan, change the settings, in the phone, to prevent automatic provisioning from 3CX. (Delete provisioning link?)

https://www.3cx.com/sip-phones/cisco-spa501g/

It will never re-provision so the settings will remain the same. Otherwise you will have to make the dialplan change, in the configuration file, in 3CX.