How can we enable a Closing recorded voice message while the call ended?

[sajeerhajib]

How can we enable a Closing recorded voice message while the call ended?

 

[Alphabetic]

Not quite sure what you're asking here, can you elaborate a bit more?

 

[sajeerhajib]

While we disconnected , is any way to get voice note message "Thank you for calling to our property, We can receive Call or Whatsapp us during working hours 7 days a week from 9am to 9pm ". Is there any option ?

 

[Alphabetic]

You can configure your out of hours routing by first specifying the office hours from Settings > Timezone, office hours & holidays

Configure your inbound rule to state something like:

Destination for calls outside of office hours -> Transfer to IVR

on your IVR set up your audio with what you like with end end destination to hang up.

 

[ChrisC_3CX]

While we disconnected , is any way to get voice note message "Thank you for calling...

If you're talking about an Out of Office hours message then it's what @kieferschild mentioned.

If what you mean is that you need a message to play right after you end the call, then, this is not possible in the manner you describe. You would have to have 3CX users actually transfer the call somewhere else instead of hang up and the caller would of course have to stay on the line to if they are to listen to the message. You could for instance create an IVR, configure it with the desired message and then set the timeout to 1 second and destination to end call. Then, your 3CX users would, instead of ending the call, just transfer it to this IVR so that the caller hears the message and then have the call automatically ended.