Solved How to change the number of logs in history of Call Logs and Chat Logs

[Kane Wong]

Hello;

is there any way to limit only 60 days of Chat logs and the Call logs is recorded in system ?

 

[ChrisC_3CX]

Hello @Kane Wong ,

Automatically removing Chat Logs has been a requested feature and may be added as an option in future updates. Regarding Call Logs, you can clear specific time ranges of call logs from within Management Console >> Reports >> Settings >> Clear Call Logs.

 

[Kane Wong]

thank you. Hope the new feature to be added soon.

By the way, I do not see the Reports option, is it because I am using the 8SC free edition?

 

[NickD_3CX]

Yes, reports are available in Pro versions and above:
https://www.3cx.com/ordering/pricing/

 

[Kane Wong]

thank you everyone to answer my inquiry.