How to download survey files from 3CX server via browser?

[EvgeniyS]

There is a SurveyDemo project available for 3CX Call Flow Designer. It works fine, creating .CSV and .WAV files in C:\surveydemo folder on 3CX server (Windows).
How can users download these files via browser?

 

[TheodorosG_3CX]

Those files do not apply to the 3CX database for the users to be able and retrieve them like a normal call recording.
In this case they need access to the folder.

 

[VoIPTools]

WinSCP or FileZilla. These are free tools you can use to download the files manually. Alternatively you could take a look at our 3CX Survey Creator. We have invested a ton of effort into making building, taking, and reporting on surveys super easy.

 

[EvgeniyS]

Thank you for the answers, but customer have no direct access to 3CX server host. Users and administrators have web access only. They can't access server folders or use special protocols like SFTP, etc.
My understanding is that whether 3CX provides web-server (nginx), then it is possible to download files with brouser in principle. Maybe additional configuration is neccessary. Standard 3CX reports are downloadable by URL, aren't they?

 

[TheodorosG_3CX]

The exported file from the CFD must be in a local folder of the PBX.

Standard 3CX reports are downloadable by URL, aren't they?

Those are part of the 3CX Database and created from the PBX.

 

[VoIPTools]

Unfortunately, you do not have any options if your current hosting company does not provide or permit access to the 3CX folders. You would need to move your 3CX to a provider who will permit access.