We are working with 3CX version 20.0.895.0 and need to use the direct_call property, as documented in the Call Control API, to programmatically answer calls as part of our CRM integration.
We have an Enterprise license, and the extension in use has the "System Owner" role. However, we are unable to locate the setting to enable directcallctrl in the admin console, as it was available in previous versions (e.g., v16).
Could you please confirm whether this feature is still available in version 20? And if so, where and how can it be enabled?
Thank you in advance for your guidance.
We have an Enterprise license, and the extension in use has the "System Owner" role. However, we are unable to locate the setting to enable directcallctrl in the admin console, as it was available in previous versions (e.g., v16).
Could you please confirm whether this feature is still available in version 20? And if so, where and how can it be enabled?
Thank you in advance for your guidance.
