How to integrate live radio channel as on hold or background music when playing IVR.

[mm-sip-id]

How to integrate live radio channel as on hold or background music when playing IVR.

 

[mm-sip-id]

Is there someone from 3cx to respond on this thread?

 

[Charles_3CX]

With the 3CX phone system, only pre-recorded audio files in WAV format can be uploaded and used, whether it’s for music on hold or other prompts. There’s no option to stream or use a live audio input directly.