How to limit time call on 1 month.

[HoangDV]

Hi all, i'm new on 3cx, my business department have a question about limit time call on 1 month.
example : Staff A have just only 100 minutes call external / 1 month. If he overpass so 3cx will stop call external.

Please response me ASAP

Thank all.

 

[leejor]

There is no option to block calls if a limit is reached.

 

[YiannisH_3CX]

Hello @HoangDV

As mentioned there is no way to limit external calls when a time limit is reached. You could however post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[VoIPTools]

One option would be to create a service that processes the CDR files. The CDR files include the duration of a call. When an employee has reached their limit, you could use the Call Control API to disable external calls for this extension, then when a new month starts, the service could go back in and re-enable the extensions. This is absolutely possible to do with a little programming.