Solved How to perform attended transfer on Android

[iamtheari]

I am new to 3CX, which I am trying to roll out in my small company. One user has an Android phone, which connects and makes and receives calls with 3CX. However, our business model requires attended transfers of calls. It is not clear how to perform an attended transfer in the Android app. We have tried pushing Transfer -> Attended Transfer, then call the recipient, and then Transfer -> Transfer or Transfer -> Attended Transfer, but that method just results in two calls on hold.

What is the magic button to confirm an attended transfer on the Android app? Thanks in advance!

 

[Waddy]

Att transfer then join to complete transfer

 

[iamtheari]

Att transfer then join to complete transfer

Thanks. The Join command was not present, just Transfer, in our prior test. A little experimenting now seems to indicate that you get the Join command available if you dial the transferee by hand or by clicking the phone icon next to the transferee's name in Contacts, but not if you click to open the contact up and then click the call command from that screen.