how to prevent agent form dialing * during a call

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hcqm

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hello Everyone,

we need to prevent agents from dialing * to hungup calls. They usually use this to pass to the next call, so very often they doesnt wait enough for the client to answer so we loose many good numbers in the processs.
Please if anyone knows how to block this, I will appreciate it very much!

Thanks
Hector
 
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