Hubspot - This account doesn't have access to some HubSpot features that are required by this app

[Jumperboy]

Hello,

Added the app on the developer account as per https://www.3cx.com/docs/hubspot-pbx-crm-integration/

I have these scopes:
timelinecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.companies.readcrm.objects.owners.read

If I add crm.objects.deals i get the error: Insufficient scopes were provided. Please contact the app developer

Its a 3cx enterprise hosted platform.

Any ideas?

Thanks
John

 

[Evolute IT]

You don't need the deals scope. Set it as expected in the docs linked.

 

[TheodorosG_3CX]

That is correct, ensure that the scopes are as per guideline:
• https://www.3cx.com/docs/hubspot-pbx-crm-integration/

 

[Jumperboy]

Hello,

Sorry i was not clear, these are my selected scopes:

crm.objects.contacts.read
crm.objects.contacts.write
crm.objects.companies.read
crm.objects.owners.read
timeline

This produces the error:

Hubspot - This account doesn't have access to some HubSpot features that are required by this app

The next bit of my description was misleading and pointless...but for clarity, if I add

crm.objects.deals.read I get error:

Insufficient scopes were provided. Please contact the app developer

I thought the 2nd bit might add more info, having re-read my post it was pointless.

Thanks
John

 

[TheodorosG_3CX]

When you authorize the Hubspot from the PBX, are you selecting the developer account?
If so ensure that the global admin account is selected.