i31s video stream before call answered

[tmeahl]

We have an i31s that dials a Ring Group. From the desk phones, is there any way to display the video to the entire Ring Group before the call is answered?

I saw another thread mentioning "Early Media", but I can't find that setting anywhere on the i31s. Is this something that works with a different model door phone?

Thank you!

 

[JohnS_3CX]

Hi,

This is not supported.

Normally in direct calls the early media is negotiated by the two endpoints themselves, but in a ring group with multiple endpoints this negotiation does not take place because we are targeting multiple endpoints.