- Joined
- Jun 21, 2012
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Hi,
here is the scenario
Incoming caller A is picked up by extension B
Extension B does an attended transfer to extension C
Extension C picks up and says they don't want the call and hangs up
Ideally, caller A should be reconnected to extsnsion B but at the moment caller A is just dropped.
Any help would be valuable,
Thanks
here is the scenario
Incoming caller A is picked up by extension B
Extension B does an attended transfer to extension C
Extension C picks up and says they don't want the call and hangs up
Ideally, caller A should be reconnected to extsnsion B but at the moment caller A is just dropped.
Any help would be valuable,
Thanks