Solved Inbound SMS not Working

[Oveis]

Hello everyone,

I have a client with SMS enabled and messaging status is REGISTERED with a valid 10DLC ID.

There is an "+1" and "*" DID assigned to this extension. (+1-xxx-xxx-xxxx and *xxx-xxx-xxxx)

Inbound rules route to this DID's correctly.

THE thing is, this extension can send a SMS to any number outside the company but cannot receive any SMS.

Anybody has similar experience? or any advice?

Regards,

 

[Oveis]

Solved!

if it is NOT 3CX FQDN you need to update the CERT.