installation error : user can't be created

[wmincy]

Hello Guys,

this is the error occured at the first installation, what could be the reason? Thank you


Mincy

 

[wmincy]

sorry guys,

don't know how to upload picture...

the pop-uped error show this: "user can't be created: A system error occurred: 5"

 

[3CXsupport]

Hi,

Can you please confirm you are executing the installation under an account with administrator privelages? Also on what version of windows are you trying to install ?