Installed upgrade today now can not access extensions in control panel

[mlindner]

I installed the newest upgrade today, and when I try to edit an extension I get the message "An Item with the same key has already been added Key = (the phone #) when I select the extension.

I am not trying to enter a new one, just review the extension settings. I just restarted services, and no change.

Any thoughts ??

 

[MG79]

Hi, same issue here. For me it was an duplicate inbound rule, with same phonenumber. After i removed this duplicate rule, everything works fine again.

 

[mlindner]

Would not have thought of that, but I checked, removed an inbound rule and it seems happy now. Odd it should just show up after the upgrade Thanks for the clue

 

[Mayur]

Same issues..can't modify extensions/phones/inbound rules.. they all shows"Internal Server Error(500): within box "An item with the same key has already been added. Key: phone num" in box

 

[Mayur]

issue resolved.. dup inbound rule.. deleted both and recreated one one!

 

[Eddie CRSA Technologies]

Same issue on multiple systems. Deleted the duplicate rule. FIXED