Integration Stopped Working After User Removed

scottroberts

SMB User
Joined
Apr 24, 2025
Messages
1
Reaction score
0
We have a self hosted instance and an integration with a CRM (ReAmaze). Everything was working, including call logs being transferred to the CRM until we had to remove the user that set it up.
As a new user in 3cx, I tried to test the reamaze API capability, but I get an error message as shown.

Any ideas? We need to get this working again, but we are not sure how to do it.


1745511861126.png
 
I don't think this is related to deleting a 3CX user. Check the CRM Log tab to see if it shows more details.
 
  • Like
Reactions: Evolute IT

Forum statistics

Threads
112,147
Messages
590,959
Members
165,167
Latest member
Finatra.us