Integration with Salesforce Sales Cloud

[barbara.clarkson]

Hello
I have a client who would like to integrate 3CX with Salesforce but they are not wanting to buy any other licences than Sales Cloud licences.
Does the 3CX set up config work on Sales Cloud as opposed to service cloud or do they need to purchase an additional product in order to make use of the integration?

TIA!

 

[Evolute IT]

Hello
I have a client who would like to integrate 3CX with Salesforce but they are not wanting to buy any other licences than Sales Cloud licences.
Does the 3CX set up config work on Sales Cloud as opposed to service cloud or do they need to purchase an additional product in order to make use of the integration?

TIA!

You will simply need to make sure they have access to the API in that version and also update the XML to fit fields for those objects.

 

[edossantos]

From Salesforce:


https://www.salesforce.com/editions-pricing/sales-cloud/

So you can use Sales Cloud, but it has to be Professional (with web services enabled for that additional monthly fee), Enterprise or Unlimited.

 

[barbara.clarkson]

Thank you both - very useful!