intercom message only

[Roy Finch]

Hi there, I am wanting to know if it is possible to setup a intercom to play a message and then hang-up, presently it is setup as a voicemail however this means that is stays active after the initial message is played waiting for something to be left. All I want is the intercom to play the message and then hang up. it is a FANVIL i10vthat is setup with its own extension and the added to a ring group where it is the only member and has been setup with its own custom voicemail message against the ring group.

Thank you

Roy

 

[VasilisV_3CX]

Hi @Roy Finch,

One method of accomplishing this would be by creating a CFD. I'll move this post to the CFD Forum in order for you to receive expert advice with regards to setting this up.

 

[edossantos]

Hi @Roy Finch,

You can easily do this as follows:
1) Create a Digital Receptionist that plays the message you want to hear. Configure it to drop the call at the end.
2) Create a CFD app having a single Make Call component. Configure this compoent with:
Origin = the intercom extension
Destination = the Digital Receptionist extension (created in step 1)
3) Build and deploy the CFD app to the 3CX Console > Advanced > Call Flow Apps.
4) Call the CFD app's extension number, the call will be dropped, and the CFD app will initiate a new call between the intercom an DR extensions.

 

[Roy Finch]

Great thank you i have done 1 and 2 however how do i do 3 i am getting Invalid ZIP File. Call Flow Package is unsupported, not recognized or has a wrong format?

 

[edossantos]

Great thank you i have done 1 and 2 however how do i do 3 i am getting Invalid ZIP File. Call Flow Package is unsupported, not recognized or has a wrong format?

How are you doing this? Are you uploading the ZIP file generated by the CFD during build? Or are you zipping the project and trying to upload it?

 

[Roy Finch]

zipping the project and trying to upload it, how do i do it from CFD during build?

 

[edossantos]

zipping the project and trying to upload it, how do i do it from CFD during build?

That's not the way. You need to go to the menu Build > Build All. A ZIP file will be generated inside the folder Output\Release of your CFD project. That's the file you need to upload.

 

[Roy Finch]

Right thank you got that and last thing should I be seeing Warning: Main flow for 'Dialer1.dialer' has no enabled components. (file Dialer1.dialer) in the CFD project, or have i missed something?

 

[edossantos]

Why do you have a dialer in your project? You should have a single callflow. Remove the dialer from the Project Explorer.

 

[Roy Finch]

opps forgot that when messing around I have removed it, thank you. working now

 

[Roy Finch]

Would just like to say a big thank you properly for all your help, this is all working correctly now