Internal server error - outbound calls

[yoursmartgecko]

Hi there,

We are unable to make outbound calls on the 3cx app and on the physical phone. Everything looks fine. we have not changed anything.

The logs is showing the following:
cause: Cause: 503 Service Unavailable-No Bandwidth Available/INVITE from xxx.xx.xx.xx:5060

Could you please help us fix it?

Thanks,

 

[OlegR_3CX]

Hi there.
Are you using a 3CX support trunk?

 

[yoursmartgecko]

Hi there.
Are you using a 3CX support trunk?

Hi,

I believe we are...

Do we need to change something?

 

[OlegR_3CX]

You could contact the provider team and get their feedback on the issue so that they can advise as the issue is coming from their IP address.