IP phones custom settings

[Ab Abych]

Hello.
PBX was updated to version 18.0 Update 6 (Build 908). 24h after that all our phones (models Yealink T31P and Fanvil X40) lost all user-defined custom keys settings. How we can avoid this in future?

As i think, i must change standard templates for this phone models. But what settings i must change?

 

[bitn2]

You need to use custom templates for that. Standard templates could change after updates.

 

[Ab Abych]

Sure, but i neet this custom templates. How i must change standard templates?

 

[JohnS_3CX]

Hi,

3CX does not support user defined custom key settings.
We only support adding BLFs via the management console or via the Webclient.

 

[bitn2]

You need to do it by yourself: https://www.3cx.com/docs/custom-ip-phone-templates/

 

[Ab Abych]

I know the way to create and modify custom templates, but I need to know parameters for change inside this custom template.

 

[bitn2]

I know the way to create and modify custom templates, but I need to know parameters for change inside this custom template.

That is some stuff you also need to find out by yourself. No one knows what stuff you want to change.

 

[Ab Abych]

That is some stuff you also need to find out by yourself. No one knows what stuff you want to change.

Incorrect. As i wrote before - I need to prevent resetting custom buttons (DSS KEYS) to factory default values.

 

[bitn2]

Incorrect. As i wrote before - I need to prevent resetting custom buttons (DSS KEYS) to factory default values.

No its not. Thats on you to find out how to change it in the custom templates. No one knows which key you want to change to what.

 

[Ab Abych]

No its not. Thats on you to find out how to change it in the custom templates. No one knows which key you want to change to what.

So you mean to no way to keep this DSS KEYS on all Yealink/Fanvill phones just untouched, and i need to write separate custom template for every phone?

 

[bitn2]

So you mean to no way to keep this DSS KEYS on all Yealink/Fanvill phones just untouched, and i need to write separate custom template for every phone?

Yes, for each model you need a custom template. The only other way is to stop autoprovisioning, but thats not a good idea.