Issue with making calls on new install

[fburnat]

Hi,

I'm new to 3CX and I'm running into an issue with placing calls. I get a "Not Found" message every time I try to place an outside call. Calls within the organization work perfectly;

I'm using 3CX on version 16.0.4.493, on a remote Windows 10 Server 2019 with a static IP. The phone I'm using is a Yealink T46S with the latest firmware.

Provisioning is STUN, Trunk provided by OVH. Firewall verification is OK and I'm not using any personalized template for the phones.

My extension is correctly registered on the SIP Server.

However, the Error message I get is the following:
Call or Registration to PHONENUMBER@(Ln.10000@Paris) has failed. 91.121.129.23 replied: 403 Wrong login or password; from IP:91.121.129.23:5060

Any idea?

Thanks a lot in advance for your help,
Florian

 

[fburnat]

OK, so I added in 3CX the number of the trunk as the caller ID number. and I also added the SDA to my extension. OVH already had the trunk number as caller ID.
Now, I get the "Not available" error message. And this in the logs:
Device PHONENUMBER dialed on (AnyLine@Paris) had no available outgoing trunk(s) for Call(from "Florian BURNAT";tag=3835397371 to PHONE NUMBER)

Actually, what appears instead of phone number is a standard 10-digit French phone number

 

[fburnat]

Just did and got the "Forbidden" message again. I'm indeed starting to think that this is an issue with OVH
Call or Registration to PHONENUMBER@(Ln.10000@Paris) has failed. 91.121.129.23 replied: 403 Wrong login or password; from IP:91.121.129.23:5060

 

[AWS2P]

have a look here
https://www.3cx.fr/forum/threads/ap...k-o-avec-sip-trunk-ovh-et-softphone3cx.94726/