Solved Issue with Sreen share on 3cx - Chrome - Extension out of date

[pilot]

Hi

I am trying to do a screen share and i am getting the following error when i client on start screen sharing button.

Extension Communication Error
Extension out of date

Please check the attached screenshot



Its happening to all the users.. in different locations

 

[pilot]

I have reinstalled the 3cx client and also 3cx click to call extension. but still no luck

 

[LeonidasG_3CX]

Could you try clearing your browser cache and try again?

 

[pilot]

Could you try clearing your browser cache and try again?

It worked.. Thank you

 

[YiannisH_3CX]

Glad to see the issue has been resolved.