Jira Service Management to 3CX for Ticket Creation

[T2G]

Hi to all

Have anyone tried integrating the Jira Service Management to 3CX? How can I integrate Jira to 3CX, im aware that Jira is using OAUTH protocol - REST API, I have also read the 3CX CRM integration documentation but I don't know exactly where to start. I wanna test something with this scenario - when a call has been made, or at the end of the call, it automatically creates a ticket inside of Jira Service Project. Is that possible?

 

[edossantos_sipcaller]

You will need to create a CRM template for this. This is where you should start:
https://www.3cx.com/docs/crm-integration/