- Joined
- Apr 19, 2023
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Hello,
I have a customer who takes an external call, they then need to make another external call, they then need to go back to the original caller and ask some questions, then flip to the other call etc etc, basically toggling between the two external calls (this is fine using park etc) finally they need to join both the external calls together, how can they possibly do this?
Many thanks
I have a customer who takes an external call, they then need to make another external call, they then need to go back to the original caller and ask some questions, then flip to the other call etc etc, basically toggling between the two external calls (this is fine using park etc) finally they need to join both the external calls together, how can they possibly do this?
Many thanks