Solved lacks appropriate licenses to assign a 'DirectRouting' number

[Alphabetic]

Hi Guys

I'm struggling to get my users working with the dialing from Teams.

My user has an E3 and the 365 Business Voice license assigned.

When I run the command Set-CsPhoneNumberAssignment -Identity <email> -PhoneNumber "+<number>;ext=118" -PhoneNumberType DirectRouting

I get "BadRequest User 'af8e7fa8-a0bf-4658-8787-3b26d6fe9c21' lacks appropriate licenses to assign a 'DirectRouting' number".

I created this test account last friday and licensed it the same day too.

 

[Evolute IT]

Hi Guys

I'm struggling to get my users working with the dialing from Teams.

My user has an E3 and the 365 Business Voice license assigned.

When I run the command Set-CsPhoneNumberAssignment -Identity <email> -PhoneNumber "+<number>;ext=118" -PhoneNumberType DirectRouting

I get "BadRequest User 'af8e7fa8-a0bf-4658-8787-3b26d6fe9c21' lacks appropriate licenses to assign a 'DirectRouting' number".

I created this test account last friday and licensed it the same day too.

What businessevoice? With calling plan or not?

Also, are you up-to-date to get the latest scripts? They changed a bit in U3.

 

[Alphabetic]

This is what I have, and all of the E3.

Yes im running U3 and have downloaded the scripts plenty of times.

 

[Evolute IT]

View attachment 28863
This is what I have, and all of the E3.

Yes im running U3 and have downloaded the scripts plenty of times.

Disable the Domestic Calling Plan (better yet; change the license for "Business Voice (without calling plan)"

Right now it uses Teams routing only.

 

[Alphabetic]

i'll give it a try, thanks.

 

[Alphabetic]

i'll give it a try, thanks.

Seem to be sorted, cheers

 

[NickD_3CX]

I'll mark this one as 'Solved'!

Disabling this is something we also mention in our FAQ here:
https://www.3cx.com/docs/microsoft-teams-integration-faqs/#h.htt2sxhskj3a