License expiry grace

[Dercni]

Got a client license that expires tomorrow.

Awaiting a response from 3CX re downgrading. Is there a grace period upon expiry or is it immediate?

 

[IrinaP_3CX]

Hello @Dercni,

On the date of expiry indicated in the 3CX portal, the subscription is immediately downgraded to the 3CX free edition, which is 4SC Standard. There is no grace period.

Regards,
Irina

 

[Dercni]

All resolved. I contacted cust support and they downgraded the license for me.