License Issue

[JPoro]

I know this is an odd place to post this, but the proper place will not let me:

I had a working self-hosted instance on a free license that just ceased to operate. fbcbackup.in.3cx.us - I just noticed today that it is no longer on. I was able to log in via IP and it gives the following errors: Your Subscription expired on 03/30/2025. Without subscription you lose access to important features.

I didn't know we had to renew a free license, I never had to in the past!

Update: I got it to update to v20 and now it says license key was revoked.

I cannot use the free hosted because I need it to use Amazon chime for the trunk, and free hosted does not have Amazon chime.

 

[Evolute IT]

Your only fix is buying a Pro license. You had to be on v20 by that date to keep the free license. Guessing you didn't, so the license was revoked and cannot be reinstated.

 

[JPoro]

So can we get someone from 3CX to chime in here? (pun intended). I do have a licensed (paid) system and this license was for a backup system in case the power is out.

 

[Evolute IT]

So can we get someone from 3CX to chime in here? (pun intended). I do have a licensed (paid) system and this license was for a backup system in case the power is out.

What do you expect 3CX to say? I told you what happened. They will tell you the same.