Here is a neat problem.
I have two IVR (digital receptionist) groups...lets say IVR-one and IVR-two and I have extenstions ext401, ext402, ext515.
When an outside caller comes into IVR-one he can either choose the options on the digital receptionist or direct dial extension 401 or 403, but not 515.
Additionally,
When an outside caller comes into IVT-two he can either choose the options on the IVR but only direct dial extesion 515 and NOT 401 and 403.
Any thoughts?
Scott
I have two IVR (digital receptionist) groups...lets say IVR-one and IVR-two and I have extenstions ext401, ext402, ext515.
When an outside caller comes into IVR-one he can either choose the options on the digital receptionist or direct dial extension 401 or 403, but not 515.
Additionally,
When an outside caller comes into IVT-two he can either choose the options on the IVR but only direct dial extesion 515 and NOT 401 and 403.
Any thoughts?
Scott
